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Bad Weather Service Arrangement

Bad Weather Service Arrangement

  1. Tropical Cyclone Signal
  • When Typhoon Signal No.8 or above is in force, our services will be suspended.
  • Our enquiry hotline and consultation services will be resumed within 2 hours after the typhoon signal No. 8 is lowered. Affected appointments would be rescheduled once our services have been resumed.
     
  1. Black Rainstorm Warning Signal
  • If Black Rainstorm Warning Signal is hoisted before the commencement of service hours, our services will be suspended.
  • If Black Rainstorm Warning Signal is hoisted within the service hours, our centre will be in service as usual. Clients are advised to call us for the appointment status before departure and visit our centre under safe conditions.
  • If Black Rainstorm Warning Signal is cancelled, our enquiry hotline and consultation services will be resumed within 2 hours. Affected appointments would be rescheduled once our services have been resumed.